Run a self test from the printer to determine if the issue is actually with the printer and not the PC or software
Try different cards
Manually clean the rollers
Update the printer firmware and driver
Verify that you are using the correct power supply
Error 231 – Is a mechanical error, card jam error
The print attempt has failed. One or more cards have become jammed in the printer, or there is a defect in a mechanical component.
If a card is blocked, remove the card as follows:
To prevent card jams:
If the cards are not jammed and the problem is due to a mechanical defect, please contact your Evolis dealer for advice and support
Run a self test to determine if the problem is with the printer itself
Try different cards
Manually clean the rollers with Fargo 82133 alcohol card
Check the rollers for wear (unfortunately the rollers are no longer available for this discontinued model)
Run a self test from the printer to determine
Manually clean the rollers with an 82133 alcohol cleaning card
Ensure that you are using the correct power supply
Try different Cards
Replace the foam pinch roller with a plastic one
Check the roller relief springs for wear. You may be able to bend them so they add tension on the pinch roller
Note: Parts are no longer available for this printer model
Things to check:
Run a self test from the front panel to eliminate your computer or software from the equation
Try different cards
Ensure that the cards you are using are in specification
Manually clean the rollers
Update the printer driver and firmware to the latest on Fargo’s Website
Check to make sure that the printer is on a completely level service
Remove and test the printer without the other modules. Then reattach the flipper and lamination module (The tabs can become bent and cause the modules to not align properly. You can attempt to bend them back into the correct position)
Ensure that the flipper module and lamination module are correctly attached and fastened with the screws
Check for card warpage (If the card is warped in the transfer process the card will most likely jam going into the flipper module)
Run a self test from the printer to eliminate your software, driver, or computer
Run a cleaning cycle
Make sure that your cards are within spec
Try different cards
Manually clean the rollers
Make sure that your card size is selected properly in the driver (CR-79 or CR80)
Update the printer driver and firmware to the latest on Fargo’s website
Plug the printer directly into a wall socket as in our experience surge protectors can cause different issues with badge printers.
Run a self test from the printer to determine if it is actually the cause of the issue
Update your printer firmware and driver to the latest on Fargo’s Website
Manually clean the rollers, especially the exit roller
Try higher grade card stock
Run a self test from the printer to eliminate your software, driver, or computer
Run a cleaning cycle
Make sure that your cards are within spec
Try different cards
Manually clean the rollers
Make sure that your card size is selected properly in the driver (CR-79 or CR80)
Update the printer driver and firmware to the latest on Fargo’s website
Plug the printer directly into a wall socket as in our experience surge protectors can cause different issues with badge printers.
Home the flipper table in the Workbench
Run a self test from the printer to eliminate your software, driver, and PC.
Run a cleaning cycle
Make sure that your cards are within spec
Try different cards
Manually clean the rollers
Make sure that your card size is selected properly in the driver (CR-79 or CR80)
Update the printer driver and firmware to the latest on Fargo’s website
Plug the printer directly into a wall socket as in our experience surge protectors can cause different issues with badge printers.
The print attempt has failed. One or more cards have become jammed in the printer, or there is a defect in a mechanical component.
If a card is blocked, remove the card as follows:
To prevent card jams:
If the cards are not jammed and the problem is due to a mechanical defect, please contact your Evolis dealer for advice and support
Take the following steps if you are experiencing card jamming with your Fargo DTC4500e :
Run a self test from the printer to eliminate your software, driver, or computer
Run a cleaning cycle
Make sure that your cards are within spec
Try different cards
Manually clean the rollers
Make sure that your card size is selected properly in the driver (CR-79 or CR80)
Update the printer driver and firmware to the latest on Fargo’s website
Plug the printer directly into a wall socket as in our experience surge protectors can cause different issues with badge printers.
Things to check:
Run a self test from the front panel to eliminate your computer or software from the equation
Try different cards
Ensure that the cards you are using are in specification
Manually clean the rollers
Update the printer driver and firmware to the latest on Fargo’s Website
Check to make sure that the printer is on a completely level service
Remove and test the printer without the other modules. Then reattach the flipper and lamination module (The tabs can become bent and cause the modules to not align properly. You can attempt to bend them back into the correct position)
Ensure that the flipper module and lamination module are correctly attached and fastened with the screws
Check for card warpage (If the card is warped in the transfer process the card will most likely jam going into the flipper module)
The post Error 112 – Fargo HDP5000 appeared first on TransTech Systems, Inc.
Run a self test from the printer to eliminate your software, driver, or computer
Run a cleaning cycle
Make sure that your cards are within spec
Try different cards
Manually clean the rollers
Make sure that your card size is selected properly in the driver (CR-79 or CR80)
Update the printer driver and firmware to the latest on Fargo’s website
Plug the printer directly into a wall socket as in our experience surge protectors can cause different issues with badge printers.
The post Card Jam – Fargo DTC1000 appeared first on TransTech Systems, Inc.
Run a self test from the printer to determine if it is actually the cause of the issue
Update your printer firmware and driver to the latest on Fargo’s Website
Manually clean the rollers, especially the exit roller
Try higher grade card stock
The post Card will not eject – Fargo HDP5000 Single Side appeared first on TransTech Systems, Inc.
Run a self test from the printer to eliminate your software, driver, or computer
Run a cleaning cycle
Make sure that your cards are within spec
Try different cards
Manually clean the rollers
Make sure that your card size is selected properly in the driver (CR-79 or CR80)
Update the printer driver and firmware to the latest on Fargo’s website
Plug the printer directly into a wall socket as in our experience surge protectors can cause different issues with badge printers.
Home the flipper table in the Workbench
The post Card Jam – Fargo DTC4500 appeared first on TransTech Systems, Inc.
Run a self test from the printer to eliminate your software, driver, and PC.
Run a cleaning cycle
Make sure that your cards are within spec
Try different cards
Manually clean the rollers
Make sure that your card size is selected properly in the driver (CR-79 or CR80)
Update the printer driver and firmware to the latest on Fargo’s website
Plug the printer directly into a wall socket as in our experience surge protectors can cause different issues with badge printers.
The post Card Jam – Fargo DTC4000 appeared first on TransTech Systems, Inc.
The print attempt has failed. One or more cards have become jammed in the printer, or there is a defect in a mechanical component.
If a card is blocked, remove the card as follows:
To prevent card jams:
If the cards are not jammed and the problem is due to a mechanical defect, please contact your Evolis dealer for advice and support
The post Error 231 – Evolis Primacy appeared first on TransTech Systems, Inc.